Terms and Conditions


Goods are supplied, and the use of the website is subject, to the following terms of use. By placing an order, you have accepted these terms and conditions as governing your order and these terms and conditions control your relationship with www.oswalddonner.co.uk, the website of Oswald Donner & Company Ltd whose address is: 42 Station Road, Rearsby, Leicester, LE7 4YY. Company registered in the UK, Company Number 29900. Registered Office: 27 Lauriston Street, Edinburgh, EH3 9DQ. The term 'you' or 'your' refers to the user and viewer of this website. 


The content held within this website is for your information and use only. It is subject to change without notice and neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we have no liability for any of these inaccuracies or errors to the highest extent allowed by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet with your specific requirements. All images shown on this website are for illustration purposes only and as we use a variety of different suppliers there may be occasions where a variation in colour or style may ocurr.


The material and information outlined in this website are owned by or licensed to us. This includes and is not limited to the design, layout, look, appearance and graphics, text, logos and button icons. Reproduction is not permitted other than in accordance with the copyright notice which is part of these terms and conditions.


This website may contain links to other websites which are provided to help and facilitate you. They do not mean that we approve of these websites and we have no responsibility for the content of the linked websites. Written permission must also be obtained from www.oswalddonner.co.uk in order to create a link from another website to this website.

Purchasing and Availability

The supply of goods from this website is subject to availability and it is not always possible for us to inform you at the time you place your order whether the goods you require are still available. If the item is unavailable you will be contacted as soon as possible by e-mail, telephone or letter.

Telephone Orders

We are able to supply goods ordered by telephone. Credit Card/Debit Card payments are accepted. Please call our dedicated order Line - 0116 2548210.

Price and Currency

Goods are sold at the price current as set out on our website at the time an order is placed, plus any carriage charges. All prices are shown in £s Sterling.  All prices shown exclude VAT. VAT is added when entering the checkout process. www.oswalddonner.co.uk must receive payment for the entire total of the goods you order, and any carriage charges, before the order can be processed.

Payment and Delivery

We will issue an invoice for each delivery. Each invoice will show a delivery address and date. Goods will be despatched to the delivery address by a method of our choice based on the best option applicable to the particular items ordered. Special delivery is available at your request and expense. Unless you order and collect the goods, we will deliver them in accordance with your order as set out on this website. A valid signature will be required upon delivery or collection of the goods. Once delivery is fulfilled, the goods shall be at your risk. Ownership of the goods shall not pass to you until you have paid the full total price for the goods. Goods remain our property until they are paid for but are at your risk from the time of receipt.


www.oswalddonner.co.uk does not currently export any of the products listed on this website outside the UK.

Force Majeure

We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our control.


We may suspend further supply, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply any goods to you.


If any part of these conditions is invalid, illegal or unenforcable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law and your use of this website and any dispute arising out of such use is subject to the laws of England, Scotland and Wales.


TEL: 0116 2548210

FAX: 0116 2470338